Shipping Policy

Once your order has been placed and. finalized. The customer is responsible for the shipping of the machine to their location. However, Jinglaser can help with the scheduling of the freight, if the customer wishes to.

Orders are not shipped or delivered on weekends or holidays. Please allow additional days transit for delivery, as a reminder delays in transit can occur during extreme weather or during the holidays.

Shipping Methods

Our seaports will receive all the laser machines, which will then be transported to our nearest warehouse. Any machines that have been sold will be picked up from the warehouse and shipped via freight to their respective customers’ locations.

Shipping Rates

Customers are responsible for the final leg of their orders’ journeys to their destination – transportation from our warehouse. As outlined in our terms, this process is at customers’ own expense.

Shipment Tracking

The process of tracking your shipment is efficient and straightforward. As soon as it departs from our facility, you’ll be granted a delivery number that serves as the means to monitor its progress. To keep you informed on arrival time estimates we will provide with this tracking information plus access to an online platform for real-time updates regarding your package’s whereabouts.

Damaged Shipments

At JingLaser, we strive to provide customers with quality product delivery that is both safe and reliable. In the rare event of damaged shipments, please contact us within 24 hours of receipt at info@jinglaser.com or +86-13696351801 for next steps in filing a claim on your behalf. To do so successfully, be sure to document any evidence such as videos and pictures showing machine condition before & after unloading from carrier’s truck along with an updated BOL indicating damage occurred during transit. Thank you for choosing JingLaser!